At FindCrazyDeals, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions for refunds and returns. By making a purchase on our site, you agree to the terms specified below.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
- The product was damaged or defective upon delivery.
- You received the wrong product.
- The product did not match the description provided on our website.
2. Non-Refundable Items
Certain items are not eligible for refunds:
- Digital products or downloadable items once accessed or downloaded.
- Products purchased during clearance or final sale events unless defective.
- Gift cards or promotional items.
3. Refund Request Process
To request a refund:
- Contact us within [Insert Time Frame, e.g., 7 days] of receiving the product.
- Provide proof of purchase (order number, receipt, or confirmation email).
- Submit supporting evidence, such as photos of the defective or incorrect product.
4. Refund Method
Approved refunds will be processed using the original payment method. Depending on your payment provider, refunds may take [Insert Time Frame, e.g., 7-10 business days] to reflect in your account.
5. Return Policy (if applicable)
For products eligible for return:
- Items must be returned in their original packaging and unused condition.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- A return authorization must be obtained before sending the product back.
6. Cancellations
Orders can be canceled for a full refund if requested before the product is shipped. Once the product has been shipped, the refund policy applies.
7. Contact Us
If you have any questions or wish to request a refund, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
Thank you for shopping at FindCrazyDeals! We appreciate your trust and understanding.